Accessibility at the USBG

accessibility at the USBGThe U.S. Botanic Garden strives to makes its facilities and programming accessible to all visitors to ensure a successful museum visit.

Accessible Pathways
For information about specific accessible routes through the Conservatory and outdoor gardens, please inquire at the visitor information desk upon arrival.

Assisted Listening Devices
Assisted Listening Devices (headsets and receivers) are available upon request for all guided tours and public programs. The headsets are compatible with hearing aids.

Audio Tours
The Garden's audio tour is accessible by cell phone.

Changing Tables
Changing tables are located in both women and men's restrooms located in the South Lobby of the Conservatory.

Education Programs
The Garden provides learning opportunities for visitors of all ages. Experienced educators work with both children and adults at all developmental and cognitive levels. Please do not hesitate to contact us in advance of your visit with questions.

Exiting During an Emergency
U.S. Capitol Police are trained to assist you in safely exiting the building/grounds in the event of an emergency and/or evacuation.

On-floor Assistance
If you have questions or concerns during your visit, please ask at the visitor information desk and a member of our staff will be able to assist you.

Parking
Designated accessible parking on Maryland Avenue SW for vehicles bearing a valid Department of Motor Vehicle (DMV) disability parking placards or license plates is available on a first-come, first-serve basis.

Public Transportation
We encourage our visitors to take public transportation whenever possible. Please visit the Washington Metropolitan Area Transit Authority Accessibility website to learn more about accessible public transportation.

Restrooms and Water Fountains
Accessible restroom facilities and water fountains are located in the rear of the Conservatory.

Service Animals
Service dogs that are trained to work or perform tasks for an individual with a disability, are permitted in all areas of the Garden unless the dog poses a direct threat, is not housebroken or is not under the control of the person with the disability. Pets are not allowed on USBG grounds.

Sign Language Interpretation
Sign language interpretation can be scheduled for weekday programs and tours with three weeks advanced notice. Please contact us to arrange for interpretation.

Tours
Guided tours allow all individuals to experience the Garden collections and exhibit spaces. Interpreted tours for visitors who are deaf or hard of hearing, and for visitors who are blind or have low vision, are available upon request. Please visit our Tour page to learn more.

Visitor Guides
The Garden's Map and Visitor Guide is available in nine languages and may be picked up at the front desk or downloaded as a PDF here: English, Chinese, French, German, Italian, Japanese, Korean, Russian, and Spanish.

Braille and large print guides are available at the front desk upon request and a PDF version of the large print guide may be downloaded here.

Wheelchairs
The Garden loans wheelchairs to our visitors as a courtesy on a first-come, first-serve basis. A valid driver's license or government-issued picture identification card is needed to borrow a wheelchair. Your ID will be returned to you when you return the wheelchair. Wheelchairs are to remain on U.S. Botanic Garden property.

Contact
For additional information or assistance, please contact:

USBG Administration
202-226-8333
Monday through Friday from 9 a.m. to 5 p.m.

USBG Main Line
202-225-8333